Aspire’s Convergence Architecture
Aspire is an IP communication solution that plugs into your existing data network. It uses your existing data
resources, giving you freedom of choice on what routers, firewalls, layer 2 switches, etc. that you wish
to use. We do not bundle in and charge for the data hardware that you may already have. Your business
sources its data hardware and software requirements from your preferred suppliers. By adopting this
approach, we maximise resilience by minimising catastrophic points of failure.
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The Aspire Telephony Server can be installed as an IP LAN
solution. Alternatively, it can be installed as a traditional TDM
phone system and upgraded to IP Telephony when required.
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If we wish to add telephony resilience, then additional Aspire
Telephony Servers can be added to your network.
However, we can assure you that with a carefully designed
data network, this will not be necessary for most
commercial customers.
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Voice enable your data network. Aspire IP or SIP phones
simply plug into the LAN. Aspire supports up to 512 peer-topeer
IP phones. The Aspire IP bus requires no dedicated IP
channel cards. Conversion from IP to legacy PSTN is via a
shared resource card.
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IP virtual private networks tie together remote sites at
minimum cost.
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Aspire can use any combination of SIP, IP, GSM/3G, DECT,
WLAN or traditional phones as extensions. If you have a SIP
or IP softphone, you can also use your PC, PDA or mobile
smartphone as your extension.
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POE can be either open 802af or Cisco proprietary
standards. Either a layer 2 switch can provide in-line
power to your IP extensions or you can use a lower cost
midspan unit.
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For small numbers of IP phones it may be more cost-effective
to use a mains powered adaptor.
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Connection to the external world can be via H.323 or SIP via
your company’s router. Alternatively, most of today’s phone
networks use ISDN. Aspire supports both Primary Rate or
Basic Rate. Aspire SIP trunk compatibility is already approved
by more than 15 UK and European carriers.
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Intersite communications are evolving rapidly. Aspire can
still support private WAN circuits but many businesses are
moving over to IP VPNs that produce large annual cost
savings. AspireNET networking protocol allows feature
transparency between Aspire systems, or alternatively
use QSIG to connect to other manufacturers’ systems.
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Remote workers can connect to Aspire via broadband.
The remote Aspire phone has all the features of the phone
in the office. Call centre agents can now work from home
if necessary.
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Aspire is TAPI compliant. Integration with your business
applications is via the bundled Aspire CTI link. Aspire
integrates with applications such as Microsoft Outlook,
Microsoft CRM and Lotus Notes.
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For larger businesses requiring an operator’s console,
Aspire provides both a simple DSS console, or a Network
Operator’s Console that can be located anywhere on the
data network.
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Some Aspire IP phones support a Fall Back Adaptor. This
is a plug-in module that switches to an analogue line if the
network connection goes down. Ideal for remote workers.
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ARS or Alternate Route Selection ensures your calls get
through to anywhere on the network, at minimum cost.
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Reduce message overload by having all your voicemail and
emails delivered to your desktop. DMS Unified Messaging
manages your two most important messaging mediums from
your Microsoft Outlook or any other messaging service.
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Call centres can easily be established using the Aspire ACD
and Call Centre Manager application.
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The MyCalls Queue Centre Manager application improves
customer service and reduces customer frustration by giving
callers their position in a queue.
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The MyCalls Call Recorder is the first cost-effective call
recording and archiving application designed for SME
businesses.
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